Client Support is FREE.
We provide Client Support services to:
Managers
Session Organizers
Scope for Client Support
Topics for Client Support services include Questions & Feedback about the following:
Services
Contracts & Conditions
Session Scheduling
Optivem Client Portal
Optivem Handbooks
Thus, anything that is related to pre-contract setup and post-contract setup is in-scope for our free client support.
Out of scope
If you would like to discuss other topics, please see On-Demand Consulting
Scheduling Client Support calls
Client Support (15 min) https://calendly.com/valentinacupac/client-support-15min
Client Support (30 min) https://calendly.com/valentinacupac/client-support-30min
Client Support (1 hr) https://calendly.com/valentinacupac/client-support-1hr
Operational Notes
When scheduling the event:
You can choose the location:
Zoom
Phone Call (you would make a call to Valentina)
Custom Preference (you can choose your own Video Conferencing tool, e.g. if you wish to record the call)
You may add any guest participants
Alternatively, you can choose to send us an email.